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[solved!](IOS Update) Can’t save pet! - Printable Version

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+--- Thread: [solved!](IOS Update) Can’t save pet! (/showthread.php?tid=1319)



[solved!](IOS Update) Can’t save pet! - Fuzzy Keldeo - 10-07-2018

Alright! The apparent solution to this problem(being able to “create” pets just fine but unable to further adopt them etc) is to easily just uninstall and reinstall your app! Since I heard other users were having the same issue as me here :>!!
Hopefully the issue won’t pop up again haha

EDIT: I’m actually now led to believe this is a possible issue with the version itself? I have tried four individual times now to create a new pet, even restarting the app twice, but still it doesn’t work x_x!!;;

EDIT NO.2: Just installed on my iOS vers 11.3 iPad, pet adoption works just fine on there, but not on my 11.2.6 iPhone...


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I just installed the very new IOS update release, and I wanted to test out the new generator(gorgeous new pet creation layout btw!)- And I actually generated a pet that was honestly SURPRISINGLY pretty for a random generator. Only thing is, when I hit the next button to create my pet, nothing actually happened? It won’t take me to a new page, and I do still have the app open just in case I could immediately solve the issue... If worst comes to worst thou if I personally like the design enough I could just recreate it hehe

Well, this being said- As a suggestion, maybe temporarily saving designs offline on your device would be a good feature, in case something like this happens?? x.x;; Since I DID have a pet I was creating earlier on today and my phone crashed, not the app, so I had to redo him totally- Ah well, it’d save a lot of tears I think LOL

If you need any more information about the glitch, let me know- I screenshotted the screen but I doubt it’d do any good- It does in fact allow me to edit the colours and body parts but it doesn’t seem to solve my issue. When I click the button it dulls, indicating it was clicked, but nothing further happens. I don’t BELIEVE it’s a connection error- My phone has very good connection at the moment, and I was allowed to check my mail right beforehand..... I also generated a total number of 11 dogs(including the one I’m trying to save) before attempting to save, so maybe the issue lies there?

Thank you for the assistance! In any case at all, though, the app is coming along wonderfully! Please keep up the amazing work!


RE: (IOS Update) Can’t save pet! - ouroboros - 10-07-2018

Mine is doing this as well, I sent an email to the beta address about it. I'm also on an iPhone, although I haven't tried this on my iPad. I can get through the creation bit just fine, but hitting "next" doesn't do anything.


RE: (IOS Update) Can’t save pet! - Fuzzy Keldeo - 10-07-2018

(10-07-2018, 08:09 PM)ouroboros Wrote: Mine is doing this as well, I sent an email to the beta address about it. I'm also on an iPhone, although I haven't tried this on my iPad. I can get through the creation bit just fine, but hitting "next" doesn't do anything.

Yup, I recently emailed as well! As for a temporary fix, I’m not sure if the bug will start again but I’ve personally found that uninstalling and reinstalling the app allows it to work just fine for the time being- Hopefully it won’t bug out again or cause further issues?


RE: (IOS Update) Can’t save pet! - ouroboros - 10-07-2018

(10-07-2018, 09:17 PM)Fuzzy Keldeo Wrote: Yup, I recently emailed as well! As for a temporary fix, I’m not sure if the bug will start again but I’ve personally found that uninstalling and reinstalling the app allows it to work just fine for the time being- Hopefully it won’t bug out again or cause further issues?

Augh. Why didn't I think of that? It worked and I was just able to create a pet. Woohoo! Thanks!


RE: (IOS Update) Can’t save pet! - sketchi - 10-08-2018

thanks for finding the problem AND solution! xD good job guys. please keep me updated on any new problems!