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Forum Suggestions / Bugs - Printable Version +- Pixel Petz Club (http://forum.pixelpetz.com) +-- Forum: Welcome (http://forum.pixelpetz.com/forumdisplay.php?fid=10) +--- Forum: Rules & Info (http://forum.pixelpetz.com/forumdisplay.php?fid=14) +--- Thread: Forum Suggestions / Bugs (/showthread.php?tid=32) |
RE: Forum Suggestions / Bugs - Miki - 03-25-2019 (03-25-2019, 04:37 AM)Neon Nightmare Wrote: Hey!! I’d send this in an email, but I can’t find where it is, so hopefully people still check here- I’m completely locked out of the app, as far as I know! It froze when I was adopting a pet, and now whenever I try to open the app it goes up to 80%ish percent loaded before dropping back to 72% and softlocking completely at 92%. The pet still moves, but it won’t load at all D: Hey! This does sound like quite the problem. The customer support email is beta@pixelpetz.com so I hope that's helpful. Also, I recommend including information such as your device type, version, OS, etc. RE: Forum Suggestions / Bugs - Neon Nightmare - 03-25-2019 (03-25-2019, 05:40 AM)Miki Wrote:Thank you so much, I just sent the email!!(03-25-2019, 04:37 AM)Neon Nightmare Wrote: Hey!! I’d send this in an email, but I can’t find where it is, so hopefully people still check here- I’m completely locked out of the app, as far as I know! It froze when I was adopting a pet, and now whenever I try to open the app it goes up to 80%ish percent loaded before dropping back to 72% and softlocking completely at 92%. The pet still moves, but it won’t load at all D: RE: Forum Suggestions / Bugs - sketchi - 04-01-2019 (03-25-2019, 04:37 AM)Neon Nightmare Wrote: Hey!! I’d send this in an email, but I can’t find where it is, so hopefully people still check here- I’m completely locked out of the app, as far as I know! It froze when I was adopting a pet, and now whenever I try to open the app it goes up to 80%ish percent loaded before dropping back to 72% and softlocking completely at 92%. The pet still moves, but it won’t load at all D: We've been able to reproduce this bug (if you quit in the middle of adopting a pet, it'll freeze on logging back in), and it's pretty bad! We're in the middle of fixing this, will keep you updated! RE: Forum Suggestions / Bugs - Rauchos - 05-01-2019 I have two petz and the game won't let me make the third. Everything is fine until I get on the third stage where you color them and it won't let me use any tools (not even the bucket) but it lets me zoom in on the pet and move it around but not to focus on specific parts of the body (like when everything else becomes transparent). Also it lets me select a color and everything but doesn't do anything when I click on the pet. Btw it was fine before. And i've tried makeing the pet from a blank again and reinstalling the game. RE: Forum Suggestions / Bugs - Miki - 05-02-2019 (05-01-2019, 09:10 AM)Rauchos Wrote: I have two petz and the game won't let me make the third. Everything is fine until I get on the third stage where you color them and it won't let me use any tools (not even the bucket) but it lets me zoom in on the pet and move it around but not to focus on specific parts of the body (like when everything else becomes transparent). Also it lets me select a color and everything but doesn't do anything when I click on the pet. Btw it was fine before. And i've tried makeing the pet from a blank again and reinstalling the game. Is your app completely up-to-date? There was an issue in version 0.1.12 that caused a bunch of creation and petz editing flaws. The latest version (0.1.13) should fix these issues. RE: Forum Suggestions / Bugs - Rauchos - 05-02-2019 (05-02-2019, 12:14 AM)Miki Wrote:(05-01-2019, 09:10 AM)Rauchos Wrote: I have two petz and the game won't let me make the third. Everything is fine until I get on the third stage where you color them and it won't let me use any tools (not even the bucket) but it lets me zoom in on the pet and move it around but not to focus on specific parts of the body (like when everything else becomes transparent). Also it lets me select a color and everything but doesn't do anything when I click on the pet. Btw it was fine before. And i've tried makeing the pet from a blank again and reinstalling the game. I updated it and now it's fixed, thank you RE: Forum Suggestions / Bugs - L3M0N - 07-02-2019 Hello, I have a bug! So, even though I have the game updated, I still cannot make cats! I hope something can be done to help! RE: Forum Suggestions / Bugs - Miki - 07-02-2019 (07-02-2019, 01:32 AM)L3M0N Wrote: Hello, I have a bug! So, even though I have the game updated, I still cannot make cats! Are you a Beta Tester and is your app version 0.2.0? RE: Forum Suggestions / Bugs - Cheetahlexi72 - 04-06-2020 1 thing that buugs me, is Timeout, It's very sad and uselless, and specially, when ppl do it randomly! Stop this "Timeout" thing, PLEASE! I hate it! And it makes us sad RE: Forum Suggestions / Bugs - Todorokitty - 05-14-2020 Hello! My username is Todorokitty. There has been this bug going on concerning editing collab petz. When I try to edit someone's petz (they have given me edit permission) the editing program kicks me out. I click the edit button again, and it just brings me back to my petz. I'm not sure why it keeps doing that. I have tried removing and re-adding ,myself as a pixer, but this bug just reoccurs. Please try to look into this problem if you can, as it happens to many others as well. Have a nice day |