04-25-2019, 02:11 PM
(04-23-2019, 03:30 PM)coolclaws7 Wrote: Ahh so sorry for not providing more info!!!
I myself use an Android device, everything up to date, had used about three times before I ended up stuck on the loading screen. After about five reopenings and waiting twenty minutes it did work for me!!
My sibling still hasn't gotten the app to open for the first time after around seven reopenings, waiting about 30 minutes, and even redownloading it! They also use an android all up to date with pretty fast internet!
There's a couple other people in the google reveiews experiencing similar issues!
Can you tell me what the loading message says? In the latest version we've added some additional error messages for why it doesn't load. I'd really like to get more information from those experiencing this issue so I can find a pattern, because so far we have no clue what's wrong! You can email me directly at lily -at- pixelpetz (dot) com or join the discord (https://discord.me/pixelpetz) for faster replies. I'd really like your help to identify the issue, so you and others like you can actually play!
So you and your sibling has never been able to get past the loading screen?